Contacting Drip Depot is easy! Our business hours are 7 am to 3:30 pm, (Pacific Time) Monday thru Friday. To send us an email, please click here: Contact Us
Customer service like you've never seen it before!
At Drip Depot we strive to offer exceptional customer service quickly and efficiently via email. By emailing us, it allows us to get your questions to the right staff member in the most efficient and time sensitive manner. Our highly trained staff work diligently to resolve issues, and answer your questions, so you can continue on with your busy schedule!
We have found that a written transcript of answers, solutions and information can be incredibly helpful; should the same question or issue arise again, the information is easily accessible to refer back to at any time. We also can't send you website links over the phone, and we don't want to waste your time on hold waiting to get your questions answered.
*We read and respond to every email we receive*
Let us show you, not tell you, why we call our customer service agents Happiness Heros! We are standing by, eager and ready to help!
We look forward to ensuring you get the products, knowledge and/or assistance you need.
If you don't get a reply from us...
If you don't get a reply from us, be sure to check the Spam/Junk folders, sometimes e-mails from businesses inadvertently get routed to those folders.
During office hours, which at the time of this writing is 7:00 a.m. to 3:00 p.m. PST Monday through Friday, e-mail is our top priority and we will get back to you promptly. If, during that window, time passes and you do not see a reply, there's a good chance it will be in the Spam or Junk folder.
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