DIG

DC

DIG ECO1 ASV Ambient Light (Solar) Powered Irrigation Controller 

SKU 1747

VPN ECO 1 ASV.075

MFR Part ECO1 ASV


Manual: https://stc.dripdepot.com/files/2842/2842-ECO1%20Manual.pdf 


To restore the controller to the default settings (Budgeting and Rain Delay settings will remain): 

1. Press the ON button until the START EVERY is displayed and the icon appears on the bottom left of the screen. 

2. Press and hold down the UP BUTTON for three seconds. 

3. The screen returns to the home screen (clock) and all the default settings are restored. The current time and date is retained.



Water is flowing out under the anti-siphon cap: 

CAUSE: Valve is not installed at least 6 in. above the highest outlet on the system

  • SOLUTION: Raise valve up so it is at least 6 in. above the highest outlet on the system 

CAUSE: Anti-siphon float is obstructed or stuck 

  • SOLUTION: Unscrew anti-siphon cap and check float assembly and clear out any debris or foreign material inside.

CAUSE: Valve is installed backwards. 

  • SOLUTION: Reverse valve and make sure arrow on valve body is pointing away from water source


Valve/actuator is not opening automatically or manually: 

CAUSE: No water pressure 

  • SOLUTION: Open main water supply valve 

CAUSE: Faulty solenoid 

  • SOLUTION: Replace solenoid 

CAUSE: Flow control handle is turned down 

  • SOLUTION: Open flow control handle on valve or actuator


Valve/actuator functions in manual mode but not automatically: 

CAUSE: Controller is set to OFF mode 

  • SOLUTION: Verify that controller does not show OFF in current time mode 

CAUSE: AM/PM not set correctly in current time mode 

  • SOLUTION: Check current time, change AM/PM if necessary 

CAUSE: AM/PM not set correctly in start time mode 

  • SOLUTION: Check start time(s), change AM/PM if necessary 

CAUSE: Watering restriction or rain delay is preventing watering 

  • SOLUTION: Remove watering restrictions or set rain delay to off 

CAUSE: Yellow sensor wires have been cut 

  • SOLUTION: Re-connect sensor wires together with waterproof connector 

CAUSE: Sensor is installed and is in a state that prevents watering 

  • SOLUTION: Check sensor and wire splices and verify sensor is normally closed


The display is blank: 

CAUSE: No buttons have been pushed in the previous 15 minutes 

  • SOLUTION: Push any button


Valve/actuator fails to close: 

CAUSE: Valve/actuator is installed backwards 

  • SOLUTION: Check flow arrow and verify arrows points away from water source 

CAUSE: Debris is blocking solenoid port 

  • SOLUTION: Shut off water supply, unscrew and remove solenoid, then open water supply and flush out solenoid port, re-install solenoid


Rain sensor does not prevent watering: 

CAUSE: Rain sensor is normally open, malfunctioning, or not wired correctly 

  • SOLUTION: Verify that sensor icon appears on display when pin is pushed down & check all wire splices


Controller waters more than once per day: 

CAUSE: More than one start time has been programmed 

  • SOLUTION: Change start time 2,3,4, and 5 to OFF


If further assistance is required, DIG offers the following customer support: 

TECHNICAL SERVICE USA 

  • DIG’s Technical Service Team is available to answer questions in English and Spanish from 8:00 AM to 5:00 PM (PST) Monday-Friday (except holidays) at 800-344-2281.

  • Questions in English and Spanish can be emailed to questions@digcorp.com or faxed to 760-727-0282. 

  • Specification documents and manuals are available for downloading in English and Spanish at www.digcorp.com.

  • DIG Corp

1210 Activity Drive

Vista, CA 92081

800-322-9146


***When reaching out to the manufacturer, please write down the agent's name and let us know what they determined!

DIG Battery Operated (DC) Multi-Station Controller SKU 18707


2 station unit: 

  • SKU 18708

  • VPN 720A-000

  • MFR Part 720A

4 station unit: 

  • SKU 18711

  • VPN 740A-000

  • MFR Part 740A

6 station unit: 

  • SKU 18714

  • VPN 760A-000

  • MFR Part 760A


Manual: https://stc.dripdepot.com/files/18707/18707-DIG%207X0A%20installation%20Manual.pdf 


TO RESTORE THE CONTROLLER TO THE DEFAULT SETTINGS

1. Press left or right arrow until the icon appears in the bottom left of the screen. 

2. Press and hold the up arrow for three seconds. 

3. The screen will return to the home screen with all default settings restored. The current time and date is retained.


Valve is not opening automatically or manually: 

Cause 1: No water Pressure 

  • Solution: Open main water supply valve 

Cause 2: Faulty Solenoid 

  • Solution: Replace solenoid 

Cause 3: Flow control handle is turned down 

  • Solution: Open flow control knob/handle on valve


Valve functions in manual mode but not automatically: 

Cause 1: Controller is set to OFF mode 

  • Solution: Verify that controller does not show OFF on home screen 

Cause 2: Program is set to OFF mode 

  • Solution: Verify that each program does not show OFF on the Watering Frequency screen 

Cause 3: AM/PM not set correctly on current time 

  • Solution: Check AM/PM of current time, change if necessary 

Cause 4: AM/PM not set correctly on start time 

  • Solution: Check AM/PM on start times, change if necessary 

Cause 5: Rain Delay is active 

  • Solution: Set Rain Delay to OFF

Cause 6: Yellow rain sensor wires have been cut 

  • Solution: Reconnect rain sensor wires with a waterproof connector 

Cause 7: Installed rain sensor is preventing watering 

  • Solution: Check sensor and wire splices. Verify that a normally closed rain sensor is used


The display is blank: 

Cause 1: No buttons have been pressed in the previous 15 minutes 

  • Solution: Press any button 

Cause 2: Batteries are dead 

  • Solution: Insert new batteries


Valve fails to close: 

Cause 1: Valve is installed backwards 

  • Solution: Check flow arrows and verify arrows point away from water source 

Cause 2: Debris is blocking solenoid port 

  • Solution: Shut off water supply, unscrew and remove solenoid, then open the water supply to flush out solenoid port. Reinstall solenoid afterwards 

Cause 3: Solenoid is not fully closed 

  • Solution: Turn solenoid clockwise to fully closed position 

Cause 4: Solenoid or adapter O-rings are damaged or twisted 

  • Solution: Turn off the water supply. First, turn the solenoid counter-clockwise to remove and inspect the O-ring, then turn it counter-clockwise and repeat the inspection. Clean any debris or replace the O-ring as necessary 

Cause 5: Static main line pressure is too low 

  • Solution: Verify that static main line pressure is above 10 PSI


Rain sensor does not prevent watering: 

Cause 1: Rain sensor is normally open, malfunctioning, or not wired correctly 

  • Solution: Verify that sensor icon appears on display when pin is pressed down (updates once per minute), check all wire splices


Controller waters more than once per day: 

Cause 1: More than one start time has been programmed 

  • Solution: Check all programs for start times not wanted and set them to OFF


Valve opens at unscheduled times and/or days: 

Cause 1: Current time and/or date are not set correctly 

  • Solution: Verify and re-set current time and date 

Cause 2: Incorrect start times are set 

  • Solution: Check all programs and start times and verify that they are set at the desired time or date


For more troubleshooting assistance, please visit www.digcorp.com or call 760-727-0914.


Should you encounter any problem(s) with this product or if you do not understand its many features, please refer to this instruction manual first. If further assistance is required, DIG offers the following customer support: 


TECHNICAL SERVICE USA: 

  • DIG’s Technical Service Team is available to answer questions in from 8:00 AM to 5:00 PM (PST) Monday-Friday (except holidays) at 760-727-0914. 

  • Questions in English and Spanish can be emailed to: questions@digcorp.com or faxed to 760-727-0282. 

  • Specification documents and manuals are available for downloading in English and Spanish at www.digcorp.com 

  • DIG Corp

1210 Activity Drive

Vista, CA 92081

800-322-9146


***When reaching out to the manufacturer, please write down the agents name and let us know what they determined!

Hunter

AC

Hunter Outdoor Pro-C Controller SKU 4463


6 station unit: 

  • SKU 4465

  • VPN HUPCC-6

  • MFR Part PCC600

12 station unit: 

  • SKU 4466

  • VPN HUPCC-12

  • MFR Part PCC1200


Controller manual: https://stc.dripdepot.com/files/4463/4463-Pro-C%20Fixed%20Station%20Controller%20Manual.pdf


PRO-C Support: https://www.hunterindustries.com/support/controllers/pro-c 


Hunter Quick Check™: 

This circuit diagnostic procedure is can quickly identify “shorts” commonly caused by faulty solenoids or when a bare common wire touches a bare station control wire. To initiate the Hunter Quick Check test procedure: 

  1. Press the PLUS, MINUS, LEFT ARROW and RIGHT ARROW buttons simultaneously. In the standby mode, the LCD will display all segments (helpful when troubleshooting display problems). 

  2. Press the PLUS  button to begin the Quick Check test procedure. The system will search all stations to detect a high current path through the station terminals. When a field wiring short is detected, an ERR symbol preceded by the station number will momentarily flash on the controller LCD display. After the Hunter Quick Check completes running this circuit diagnostic procedure, the controller returns to the automatic watering mode.


Clearing Controller’s Memory/Resetting Controller: 

If you feel that you have misprogrammed the controller, there is a process that will reset the memory to factory defaults and erase all programs and data that have been entered into the controller. Press and hold the PRG button. Press and release the RESET button on the back of the front panel. Wait until the display shows 12:00 am. Release the PRG button. The controller is now ready to be reprogrammed.


The controller repeats itself or continuously waters, even when it should not be on (cycling repeatedly):

CAUSE: Too many start times (user error).

  • SOLUTION: Only one start time per active program is required. Refer to “Setting Program Start Times” on page 20 of the manual.


There is no display:

CAUSE: Check AC power wiring.

  • SOLUTION: Correct any errors.


The display reads “SP ERR”: 

CAUSE: Electrical noise is entering the system. 

  • SOLUTION: Check the SmartPort® wiring harness. Verify that the red wire is attached to the AC1 terminal, the white wire to the AC2 terminal and the blue wire to the REM terminal. If the wires were extended then they will need to be replaced with shielded cable. Contact your local distributor for information on shielded cable.


The display reads “P ERR”: 

CAUSE: There is a fault in the pump start, master valve, or the wiring for the pump start/master valve.

  • SOLUTION: Check the master valve or pump start wire for continuity. Replace or repair the shorted wire. Check that all wire connections are good and watertight.


The display reads a station number and ERR, such as “2 ERR”:

CAUSE: There is a fault in the station solenoid, or the station wiring.

  • SOLUTION: Check the station wire for continuity. Replace or repair shorted wire. Check that all wire connections are good and watertight


The display reads “NO AC”: 

CAUSE: There is no AC power present (the controller is not receiving power).

  • SOLUTION: Check to see if the transformer is properly installed.


The display reads “SENSOR OFF”: 

CAUSE: The rain sensor is interrupting irrigation or the sensor jumper is not installed.

  • SOLUTION: Slide the Rain Sensor switch on front panel to the BYPASS position to bypass rain sensor circuit, or install the sensor jumper.


Rain sensor will not shut off system: 

CAUSE: Incompatible rain sensor or the jumper was not removed when sensor was installed.

  • SOLUTION: Make sure sensor is micro-switch type such as Mini-Clik®. Check that the jumper has been removed from the SEN terminals. Confirm proper operation (see “Testing the Weather Sensor” on page 15).

CAUSE: Manual Single Station Mode Used.

  • SOLUTION: Manual Single Station Mode will override the sensor. Use Manual All Station Mode to test sensor.


The controller does not have a start time for each station:

CAUSE: Programming error, dial in incorrect position.

  • SOLUTION: Be sure the dial is in correct position.Total number of stations can be easily checked by placing dial in the RUN TIMES position and pressing the back arrow.


Valve will not turn on:

CAUSE: Short in wiring connections.

  • SOLUTION: Check field wiring.

CAUSE: Bad solenoid.

  • SOLUTION: Replace solenoid.


Operating Specs:

  • Station Run Time: 1 minute to 6 hours on programs A, B, and C  

  • Start Times: 4 per day, per program, for up to 12 daily starts  

  • Watering Schedule: 7-day calendar, interval watering up to a 31-day interval or true odd or even day programming, made possible by the 365-day clock/calendar


Electrical Specs:

  • Transformer Input: 120 VAC, 60 hz (230 VAC, 50/60 hz International Use)  

  • Transformer Output: 24 VAC, 1 Amp  

  • Station Output: 24 VAC, 0.56 amps per station  

  • Maximum Output: 24 VAC, 0.84 amps (includes Master Valve Circuit)  

  • Battery: 9-volt alkaline battery (not included) used only for non-AC programming, the non-volatile memory maintains program information  

  • Battery, front panel, internal CR2032 lithium for real-time clock

 

Further troubleshooting is handled by the manufacturer at their request. 


Here is contact information for Hunter Industries:


1940 Diamond Street

San Marcos, CA 92078

Tel: (1) 760-744-5240

Fax: (1) 760-744-7461


For technical support and Hydrawise software troubleshooting and support:

(1) 760-591-7383

http://www.hunterindustries.com/contact-us 


***When reaching out to the manufacturer, please write down the agents name and let us know what they determined!

Hunter X-Core Outdoor Controller SKU 4452


4 station unit: 

  • SKU 4453

  • VPN HUXC400

  • MFR Part XC400    

6 station unit: 

  • SKU 4454

  • VPN HUXC600

  • MFR Part XC600

8 station unit: 

  • SKU 4455

  • VPN HUXC800

  • MFR Part XC800


Controller manual: https://stc.dripdepot.com/files/4452/4452-X-Core%20Owners%20Manual.pdf 


X-CORE Support: https://www.hunterindustries.com/support/controllers/x-core 


The controller is continuously watering:

CAUSE: Too many start times have been programmed

  • SOLUTION: Only one start time is necessary to activate a program (refer to Setting the Program Start Times on page 18 of the manual)


There is no display:

CAUSE: Check AC power wiring

  • SOLUTION: Correct any errors


The display reads “No AC”: 

CAUSE: There is no AC power present (the controller is not receiving any power)

  • SOLUTION: Check to see if the transformer is properly installed


Display reads “Off, ”:

CAUSE: The rain sensor is interrupting irrigation or the sensor jumper has been removed

  • SOLUTION: Slide the rain sensor bypass switch to the BYPASS position to bypass the rain sensor circuit, or reinstall the jumper


Rain sensor will not shut off the system:

CAUSE: Defective rain sensor

  • SOLUTION: Verify operation of rain sensor and proper wiring

CAUSE: Jumper was not removed when sensor was installed

  • SOLUTION: Remove jumper from the sensor terminals

CAUSE: Stations have been programmed to override the sensor

  • SOLUTION:  Reprogram the sensor override to enable the sensor (see page 11 of manual)


Frozen display, or showing incorrect information:

CAUSE: Power surge

  • SOLUTION: Reset the controller per page 24 of the manual “Clearing Controller Memory/Resetting the Controller”


Display shows “ERR” with a number (1 to 8):

CAUSE: Short in the valve wiring circuit, or faulty solenoid on the station number indicated

  • SOLUTION: Check wire circuit or solenoid for the valve number indicated. Repair short or replace solenoid. Press any button to clear the “ERR” from the display


Display shows “P ERR”:

CAUSE: Faulty pump relay or master valve wiring

  • SOLUTION: Check wiring to relay or master valve solenoid. Press any button to clear the “P ERR” from the display

CAUSE: Incompatible or defective relay or solenoid

  • SOLUTION: Check electrical specification for the pump relay. Do not exceed controller's electrical rating. Replace if defective

CAUSE: Undersized wire to the pump relay or master valve

  • SOLUTION: Replace wire with larger gauge wire


Display shows a station is running but the  icons are flashing:

CAUSE: The sensor is interrupting irrigation, however the station has been programmed to override the sensor

  • SOLUTION: Check the sensor override status (see page 23 of the manual)


Automatic irrigation does not start at the start time and controller is not in the System Off mode:

CAUSE: AM/PM of time of day not set correctly

  • SOLUTION: Correct AM/PM of time of day

CAUSE: AM/PM of start time not set correctly

  • SOLUTION:  Correct AM/PM of start time

CAUSE:  Start Time is disabled (set for Off)

  • SOLUTION:  See Setting Program Start Times (see page 18 of the manual)

CAUSE:  Controller is not receiving AC power

  • SOLUTION: Check AC power connections


The display shows dashes when the dial is in the Solar Sync Settings position:

CAUSE: The Solar Sync sensor is not connected to the controller OR The Solar Sync sensor wires may have a break in them or a bad connection

  • SOLUTION: Connect the Solar Sync to the “SEN” positions on the wiring terminal. The display will then show the Region and Water Adjustment setting.


Run times for a particular station are too short/too long when using a Solar Sync sensor:

CAUSE: Program Run Time too long/short

  • SOLUTION: Solar Sync provides a global seasonal adjustment to the controller. If a particular station has run times too long or too short, make the appropriate adjustment to the program in the controller. Make sure to change seasonal adjust back to 100% before making changes to program run times. Do this by turning the dial to the Seasonal Adjust position and increasing/decreasing the value to 100%.


Seasonal Adjust seems LOW:

CAUSES: Region too high, Water Adjustment too low, Location of sensor does not allow for full sun

  • SOLUTION: Increase the value on the Water Adjustment scale (the default setting is 5). If you max out on the Water Adjustment scale at 10 and still require more seasonal adjustment, move down one Region (from 4 to 3, for example) and start at Water Adjustment setting 5. Solar Sync will immediately update the Seasonal Adjust on the controller. If it is still too high, repeat the adjustment until the desired seasonal adjust is showing on the controller.


Seasonal Adjust seems HIGH:

CAUSES: Region too low, Water Adjustment setting too high

  • SOLUTION: Decrease the value of the Water Adjustment setting. If you minimize the Water Adjustment scale at 1 and still require reduced seasonal adjustment, move up one Region (from 2 to 3, for example) and start at Water Adjustment setting 5. Solar Sync will immediately update the Seasonal Adjust on the Controller. If it is still too high, repeat the adjustment until the desired seasonal adjust is showing on the controller.


Solar Sync still sending Seasonal Adjust when Controller Bypass switch is in the “Bypass” position:

Solar Sync’s automated Seasonal Adjustment cannot be deactivated by the Bypass switch. The Bypass switch only controls the Rain/Freeze shutoff function of the Solar Sync.


Operating Specs:

  • Station Run Times: 0 to 4 hours in 1-minute increments  

  • 3 Independent Watering Programs  

  • Start Times: 4 per day per program for up to 12 daily starts 

  • Watering Schedule: 365-day calendar, interval watering, odd/even watering  

  • AM/PM, 24-hour clock  

  • Simple manual operation  

  • Sensor override by station  

  • Programmable rain delay (1 to 7 days)  

  • Manual Seasonal Adjustment (10% to 150%)  

  • Automatic Seasonal Adjustment using Solar Sync sensor 

  • Sensor bypass switch 

  • X-Core-x00i for indoor use. X-Core-x00 for outdoor use  

  • Sea level to 6500 ft (2000 m) at -13˚ F to 140˚ F (-25° C to 60° C)


Electrical Specs:

  • Transformer input 120 VAC ±10% 60 Hz (230 VAC ±10% 50/60 Hz International Models)

  • Transformer Output: 24 VAC 1.0 amp

  • Station Output: 0.56 amps per station

  • Maximum Output: 0.90 amps (includes master valve)

  • Battery: 3 V Lithium (included) used for remote programming and backup timekeeping. Use CR2032 3-volt.

  • Electronic short circuit protection

  • Non-volatile memory for program data

  • UL Listed

  • Model X-Core-x00 has an IP2X Rating

  • Clean only with a cloth dampened with mild soap and water


Further troubleshooting is handled by the manufacturer at their request. 


Here is contact information for Hunter Industries:


1940 Diamond Street

San Marcos, CA 92078

Tel: (1) 760-744-5240

Fax: (1) 760-744-7461


For technical support and Hydrawise software troubleshooting and support:

(1) 760-591-7383

http://www.hunterindustries.com/contact-us


***When reaching out to the manufacturer, please write down the agents name and let us know what they determined! 

Hunter PRO-HC Outdoor Wi-Fi Controller SKU 10377


6 station unit: 

  • SKU 10381

  • VPN PHC-600

  • MFR Part PHC600    

12 station unit: 

  • SKU 10378

  • VPN PHC-1200

  • MFR Part PHC1200

24 station unit: 

  • SKU 10382

  • VPN PHC-2400

  • MFR Part PHC2400


Manuals: 

https://stc.dripdepot.com/files/10377/10377-Pro%20HC%20Guide.pdf 

https://stc.dripdepot.com/files/10377/10377-Hydrawise%20App%20Owners%20Manual.pdf 


Hydrawise Troubleshooting: https://www.hunterindustries.com/videos/hydrawise-ready-controllers-wi-fi-troubleshooting 


Wireless Connection Issues:

After entering your wireless settings, the controller will connect to your access point. The

connection process takes about 30 seconds.Upon successful connection the wireless status will show Connected.

If your controller fails to connect to your wireless router check the following:

  • Your password is entered It is case sensitive and must be at least 8 characters long.

  • Check that the wireless security types match between the controller and your wireless Hydrawise recommends use of WPA2 security between the controller and your wireless router.

  • Check out WIFI specifications here: Hydrawise Controller Wi-Fi Specifications


Zone Issues: 

  • Try running a zone from the controller’s touch screen. If it works from the controller and doesn’t work from the app, check that you have linked your controller’s serial number to your account (see the previous section for details) and check your controller’s wireless status.

  • If your old controller had a master valve (sometimes referred to as MV), you must configure a master valve in the app and wire it to a spare zone on the controller. Detailed instructions can be found on the Hydrawise website.

  • Check that your wiring is correct. If no zones start, check that your COMMON wire is correctly cabled.


Further troubleshooting is handled by the manufacturer at their request. 


Here is contact information for Hunter Industries:


1940 Diamond Street

San Marcos, CA 92078

Tel: (1) 760-744-5240

Fax: (1) 760-744-7461


For technical support and Hydrawise software troubleshooting and support:

(1) 760-591-7383

http://www.hunterindustries.com/contact-us 


***When reaching out to the manufacturer, please write down the agents name and let us know what they determined!

Hunter Indoor PRO-HC Wi-Fi Controller SKU12400


6 station unit: 

  • SKU 12422

  • VPN HUPHC600I

  • MFR Part PHC600I    

12 station unit: 

  • SKU 12419

  • VPN HUPHC1200I

  • MFR Part PHC1200I    


Manuals: 

https://stc.dripdepot.com/files/10377/10377-Pro%20HC%20Guide.pdf 

https://stc.dripdepot.com/files/10377/10377-Hydrawise%20App%20Owners%20Manual.pdf 


Hydrawise Troubleshooting: https://www.hunterindustries.com/videos/hydrawise-ready-controllers-wi-fi-troubleshooting 


Wireless Connection Issues:

After entering your wireless settings, the controller will connect to your access point. The

connection process takes about 30 seconds.Upon successful connection the wireless status will show Connected.

If your controller fails to connect to your wireless router check the following:

  • Your password is entered It is case sensitive and must be at least 8 characters long.

  • Check that the wireless security types match between the controller and your wireless Hydrawise recommends use of WPA2 security between the controller and your wireless router.

  • Check out WIFI specifications here: Hydrawise Controller Wi-Fi Specifications


Zone Issues: 

  • Try running a zone from the controller’s touch screen. If it works from the controller and doesn’t work from the app, check that you have linked your controller’s serial number to your account (see the previous section for details) and check your controller’s wireless status.

  • If your old controller had a master valve (sometimes referred to as MV), you must configure a master valve in the app and wire it to a spare zone on the controller. Detailed instructions can be found on the Hydrawise website.

  • Check that your wiring is correct. If no zones start, check that your COMMON wire is correctly cabled.


Further troubleshooting is handled by the manufacturer at their request. 


Here is contact information for Hunter Industries:


1940 Diamond Street

San Marcos, CA 92078

Tel: (1) 760-744-5240

Fax: (1) 760-744-7461


For technical support and Hydrawise software troubleshooting and support:

(1) 760-591-7383

http://www.hunterindustries.com/contact-us 


***When reaching out to the manufacturer, please write down the agents name and let us know what they determined!


Hunter Pro-C 4 Station Modular Controller SKU 13805


SKU 13805

VPN PC-400

MFR Part PC-400        


Manual: https://stc.dripdepot.com/files/13794/13794-Pro-C%20Manual.pdf 


PRO-C Support: https://www.hunterindustries.com/support/controllers/pro-c 


Hunter Quick Check™: 

This circuit diagnostic procedure is can quickly identify “shorts” commonly caused by faulty solenoids or when a bare common wire touches a bare station control wire. To initiate the Hunter Quick Check test procedure: 

1. Press the PLUS, MINUS, LEFT ARROW and RIGHT ARROW buttons simultaneously. In the standby mode, the LCD will display all segments (helpful when troubleshooting display problems). 

2. Press the PLUS  button to begin the Quick Check test procedure. The system will search all stations to detect a high current path through the station terminals. When a field wiring short is detected, an ERR symbol preceded by the station number will momentarily flash on the controller LCD display. After the Hunter Quick Check completes running this circuit diagnostic procedure, the controller returns to the automatic watering mode.


Clearing Controller’s Memory/Resetting Controller: 

If you feel that you have misprogrammed the controller, there is a process that will reset the memory to factory defaults and erase all programs and data that have been entered into the controller. Press and hold the PRG button. Press and release the RESET button on the back of the front panel. Wait until the display shows 12:00 am. Release the PRG button. The controller is now ready to be reprogrammed.


The controller repeats itself or continuously waters, even when it should not be on (cycling repeatedly):

CAUSE: Too many start times (Programming Error)

  • SOLUTION: Only one start time per active program is required. Refer to “Setting Program Start Times” on page 25.


There is no display:

CAUSE: Check AC power wiring.

  • SOLUTION: Correct any errors.


The display reads “SP ERR”:

CAUSE: Electrical noise is entering the system. 

  • SOLUTION: Check the SmartPort® wiring harness. Verify that the red wire is attached to the AC1 terminal, the white wire to the AC2 terminal and the blue wire to the REM terminal. If the wires were extended then they will need to be replaced with shielded cable. Contact your local distributor for information on shielded cable.


The display reads “P ERR”: 

CAUSE: There is a fault in the pump start, master valve, or the wiring for the pump start/master valve.

  • SOLUTION: Check the master valve or pump start wire for continuity. Replace or repair the shorted wire. Check that all wire connections are good and watertight.


The display reads a station number and ERR, such as “2 ERR”:

CAUSE: There is a fault in the station solenoid, or the station wiring.

  • SOLUTION: Check the station wire for continuity. Replace or repair shorted wire. Check that all wire connections are good and watertight


The display reads “NO AC”: 

CAUSE: There is no AC power present (the controller is not receiving power).

  • SOLUTION: Check to see if the transformer is properly installed.


The display reads “SENSOR OFF”: 

CAUSE: The rain sensor is interrupting irrigation or the sensor jumper is not installed.

  • SOLUTION: Slide the Rain Sensor switch on front panel to the BYPASS position to bypass rain sensor circuit, or install the sensor jumper.


Rain sensor will not shut off system: 

CAUSE: Incompatible rain sensor or the jumper was not removed when sensor was installed.

  • SOLUTION: Make sure sensor is micro-switch type such as Mini-Clik®. Check that the jumper has been removed from the SEN terminals. Confirm proper operation (see “Testing the Weather Sensor” on page 15).

CAUSE: Manual Single Station Mode Used.

  • SOLUTION: Manual Single Station Mode will override the sensor. Use Manual All Station Mode to test sensor.


The controller does not have a start time for each station:

CAUSE: Programming error, dial in incorrect position.

  • SOLUTION: Be sure the dial is in correct position.Total number of stations can be easily checked by placing dial in the RUN TIMES position and pressing the back arrow.


Valve will not turn on:

CAUSE: Short in wiring connections.

  • SOLUTION: Check field wiring.

CAUSE: Bad solenoid.

  • SOLUTION: Replace solenoid.


Further troubleshooting is handled by the manufacturer at their request. 


Here is contact information for Hunter Industries:


1940 Diamond Street

San Marcos, CA 92078

Tel: (1) 760-744-5240

Fax: (1) 760-744-7461


For technical support and Hydrawise software troubleshooting and support:

(1) 760-591-7383

http://www.hunterindustries.com/contact-us 


***When reaching out to the manufacturer, please write down the agents name and let us know what they determined!

Hunter I-Core 6 Station Controllers SKU 4460


SKU 4460

VPN HUIC600PL

MFR Part IC600PL    


More Troubleshooting in the Manual: https://stc.dripdepot.com/files/4459/hunter-i-core-6-station-controllers-220.pdf 


I-CORE Support: https://www.hunterindustries.com/support/controllers/i-core 


No Display:

CAUSES: Check AC power to controller, 14-Pin connector is not fully connected, Module locking bar is in the Power Off position.

  • SOLUTION: Fix power supply, Connect ribbon cable on back of facepack door, Slide the module locking bar into the Power On position.


The display reads “NO A/C Power”:

CAUSE: No AC power present to operate controller/valves.

  • SOLUTION: Check to see if the transformer is properly installed or power is coming out of it.


Display reads "Fault (OVERFLOW OR UNDERFLOW)”:

CAUSE: Overflow/Underflow alarm has occurred.

  • SOLUTION: Check system for problems.


Possible station short: 

  • Check solenoid and field wiring


Display reads “sensor is active”: 

CAUSE: The rain sensor is interrupting irrigation or not installed.

  • SOLUTION: Slide the Rain Sensor switch on front panel to the bypass position to bypass rain sensor. Check to make sure the jumper wire is connecting the sensor terminals if no rain sensor is being used.


Station does not irrigate:

CAUSE: Field wiring or solenoid problem.

  • SOLUTION: Perform Manual Single–Station start and observe display and Station Status light. If Station Status light is RED, check solenoid and filed wiring, including COM wires. Station outputs must not exceed 0.56A Max.


The controller does not irrigate automatically:

CAUSE: Possible programming errors.

  • SOLUTION: Verify all programs Days to water, start Times, and Station Run Times

CAUSE: Sensor shutdown

  • SOLUTION: Check display for fault indication

CAUSE: Programmable Off in effect.

  • SOLUTOIN: Check display for OFF days

CAUSE: Time/Date errors

  • SOLUTION: Verify controller time and date, including AM/PM/24 settings.


Rain or other Clik sensor does not shut down system:

CAUSE: Incorrect sensor type or connection (Jumper installed).

  • SOLUTION: Use one normally-closed Clik-type sensor per sensor ports. Verify that one wire from each sensor is to each SEN1 or SEN2 terminals. Remove Jumper wire.

CAUSE: Incorrect sensor settings for stations.

  • SOLUTION: Turn dial to Set Sensor Operation and verify correct response for each station to the sensor.


The controller repeats a program or continuously waters even when it should not be on / controller cycles over and over:

CAUSE: Too many start times (user programming error).

  • SOLUTION: Only one start time per active Program is required. Refer to “Set Program Start Time” instructions.


Controller does not recognize output module (station size shown is incorrect):

CAUSE: Module seated incorrectly.

  • SOLUTON: Verify that modules are seated all the way back in the wiring compartment and module lock is ON.

CAUSE: Module slot skipped.

  • SOLUTION: Verify that no module slots have been skipped from left to right.

CAUSE: Station output module overloaded.

  • SOLUTION: Swap with known good module in the same position. If new module works in the position, replace the old module. If new known good module also fails to be recognized, check gold contacts for dirt, corrosion, or pests.


Solar Sync Adjusting too LOW:

CAUSE: Solar Sync Setting need to be adjusted

  • SOLUTION: Make sure controller dial is in the Run position. Increase the value on the Water Adjustment scale (10 is max). Once the setting is changed, the controller will immediately be updated with the new Seasonal Adjust %. Increase the Water Adjustment setting until the desired Seasonal Adjust % is shown. If you max out the Water Adjustment scale at 10 and still require more Seasonal Adjust, move down to the next lower Region (from Region 4 to 3, for example).


Solar Sync Adjusting too HIGH:

CAUSE: Solar Sync Setting need to be adjusted

  • SOLUTION: Make sure controller dial is in the Run position. Decrease the value on the Water Adjustment scale (default setting is 5). Once the setting is changed, the controller will immediately be updated with the new Seasonal Adjust %. Decrease the Water Adjustment setting until the desired Seasonal Adjust % is shown. If you minimize the Water Adjustment scale down to 1 and still require a reduction in Seasonal Adjust, move up the next Region (from Region 2 to 3, for example).


Further troubleshooting is handled by the manufacturer at their request. 


Here is contact information for Hunter Industries:


1940 Diamond Street

San Marcos, CA 92078

Tel: (1) 760-744-5240

Fax: (1) 760-744-7461


For technical support and Hydrawise software troubleshooting and support:

(1) 760-591-7383

http://www.hunterindustries.com/contact-us 


***When reaching out to the manufacturer, please write down the agents name and let us know what they determined!

Hunter X2 Controller SKU 16159


4 station unit:

  • SKU 16172

  • VPN HUX2-400

  • MFR Part X2-400    

6 station unit:

  • SKU 16173

  • VPN HUX2-600

  • MFR Part X2-600

8 station unit:

  • SKU 16174

  • VPN HUX2-800

  • MFR Part X2-800

14 station unit:

  • SKU 16175

  • VPN HUX2-1400

  • MFR Part X2-1400


Guide: https://stc.dripdepot.com/files/16159/16159-X2%20Quick%20Start%20Guide.pdf 


DISPLAY SHOWS “ERR” WITH NUMBER:

CAUSE: Short in field wiring, or bad solenoid

  • SOLUTION: Check field wiring and valve solenoid. Press any button to clear ERR message.


DISPLAY SHOWS P “ERR”:

CAUSE: Short in Pump/Master Valve wiring or solenoid. 

  • SOLUTION: Check wiring and solenoid at P/MV. Check specifications for Pump Start Relay


DISPLAY SHOWS SP “ERR”:

CAUSE: SmartPort® error. Electrical noise is present near connection to remote or other SmartPort device.

  • SOLUTION: Move connections away from sources of electrical noise.


DISPLAY SHOWS WATERING BUT NO WATER IS OCCURRING:

CAUSE: Problem in field wiring. Problem with solenoids. No water pressure to system.

  • SOLUTION: Check field wiring (voltmeter). Check valve solenoid(s). Verify water source is open.


FROZEN OR GARBLED DISPLAY:

CAUSE: Power surge

  • SOLUTION: Rest Controller


RAIN SENSOR DOES NOT STOP IRRIGATION:

CAUSE: Jumper wire is not removed. Sensor switch in BYPASS position.

  • SOLUTION: Remove jumper wire on SEN terminals. Set sensor switch to Active position.


CONTROLLER SEEMS TO WATER CONTINUOUSLY:

CAUSE: Too many start times.

  • SOLUTION: One Start Time operates all stations in a program. Remove unnecessary start times.


Further troubleshooting is handled by the manufacturer at their request. 


Here is contact information for Hunter Industries:


1940 Diamond Street

San Marcos, CA 92078

Tel: (1) 760-744-5240

Fax: (1) 760-744-7461


For technical support and Hydrawise software troubleshooting and support:

(1) 760-591-7383

http://www.hunterindustries.com/contact-us 


***When reaching out to the manufacturer, please write down the agents name and let us know what they determined!

DC

Hunter Node SKU 14033


1 station unit, solenoid YES:

  • SKU 14034

  • VPN NODE-100

  • MFR Part Node-100    

2 station unit, solenoid NO:

  • SKU 14037

  • VPN Node-200

  • MFR Part Node-200

4 station unit, solenoid NO:

  • SKU 14040

  • VPN Node-400

  • MFR Part Node-400

6 station unit, solenoid NO:

  • SKU 14043

  • VPN Node-600

  • MFR Part Node-600    


Manual: https://stc.dripdepot.com/files/14033/14033-OM_NODE_dom.pdf 


NODE Support: https://www.hunterindustries.com/support/controllers/node 


There is no display:

CAUSE: Display is off. Battery is dead.

  • SOLUTION: Press any button for one second. Replace battery.


Display indicates watering but none is occurring:

CAUSE: No water pressure. Faulty Solenoid. Incompatible solenoid.

  • SOLUTION: Turn on main system supply. Replace solenoid. Must use Hunter DC latching solenoid (P/N 458200) or other compatible DC latching solenoid.


Automatic irrigation does not start at start time:

CAUSE: Controller in System Off mode. AM/PM/time of day not set correctly. AM/PM/start time not set correctly.

  • SOLUTION: Verify that controller is programmed for automatic watering. Correct AM/PM/time of day. Correct AM/PM/start time


Rain sensor does not suspend watering:

CAUSE: Rain sensor defective or miswired.

  • SOLUTION: Verify proper operation of the rain sensor and wire connections (see page 11 of manual).


Controller waters more than one time:

CAUSE: The program has more than one start time assigned to it. Each program has up to four start times.

  • SOLUTION: Eliminate program start times as needed.



Further troubleshooting is handled by the manufacturer at their request. 


Here is contact information for Hunter Industries:


1940 Diamond Street

San Marcos, CA 92078

Tel: (1) 760-744-5240

Fax: (1) 760-744-7461


For technical support and Hydrawise software troubleshooting and support:

(1) 760-591-7383

http://www.hunterindustries.com/contact-us 


***When reaching out to the manufacturer, please write down the agents name and let us know what they determined!

Hunter NODE-BT Battery Operated Controller w/Bluetooth SKU16178


1 station unit:

  • SKU 16179

  • VPN NODE-BT-100-LS

  • MFR Part NODE-BT-100-LS

2 station unit:

  • SKU 16180

  • VPN NODE-BT-200

  • MFR Part NODE-BT-200

4 station unit:

  • SKU 16181

  • VPN NODE-BT-400

  • MFR Part NODE-BT-400


Guide: https://stc.dripdepot.com/files/16178/16178-NODE-BT.pdf 


NODE Support: https://www.hunterindustries.com/support/controllers/node 


There is no display:

CAUSE: Display is off. Battery is dead.

  • SOLUTION: Press any button for one second. Replace battery.


Display indicates watering but none is occurring:

CAUSE: No water pressure. Faulty Solenoid. Incompatible solenoid.

  • SOLUTION: Turn on main system supply. Replace solenoid. Must use Hunter DC latching solenoid (P/N 458200) or other compatible DC latching solenoid.


Automatic irrigation does not start at start time:

CAUSE: Controller in System Off mode. AM/PM/time of day not set correctly. AM/PM/start time not set correctly.

  • SOLUTION: Verify that controller is programmed for automatic watering. Correct AM/PM/time of day. Correct AM/PM/start time


Rain sensor does not suspend watering:

CAUSE: Rain sensor defective or miswired.

  • SOLUTION: Verify proper operation of the rain sensor and wire connections (see page 11 of manual).


Controller waters more than one time:

CAUSE: The program has more than one start time assigned to it. Each program has up to four start times.

  • SOLUTION: Eliminate program start times as needed.



Further troubleshooting is handled by the manufacturer at their request. 


Here is contact information for Hunter Industries:


1940 Diamond Street

San Marcos, CA 92078

Tel: (1) 760-744-5240

Fax: (1) 760-744-7461


For technical support and Hydrawise software troubleshooting and support:

(1) 760-591-7383

http://www.hunterindustries.com/contact-us 


***When reaching out to the manufacturer, please write down the agents name and let us know what they determined!

Hunter XC-Hybrid Controller SKU 4456


6 station unit:

  • SKU 4457

  • VPN HUXCH600

  • MFR Part XCH600

12 station unit:

  • SKU 4458

  • VPN HUXCH1200

  • MFR Part XCH1200


Manual: https://stc.dripdepot.com/files/4456/4456-HC%20Hybrid%20Operation%20Manual.pdf 


The controller is continuously watering:

CAUSE: Too many start times have been programmed

  • SOLUTION: Only one start time is necessary to activate a program. (refer to "Setting the Program Start Time(s)" on page 8)


There is no display:

CAUSE: Check batteries or AC power

  • SOLUTION: Correct any errors


Display reads “Off, ”:

CAUSE: The rain sensor is interrupting irrigation or the sensor jumper has been removed

  • SOLUTION: Slide the rain sensor bypass switch to the BYPASS position to bypass the rain sensor circuit, or reinstall the jumper


Rain sensor will not shut off the system:

CAUSE: Defective rain sensor. Jumper was not removed when sensor was installed. Stations have been programmed to override the sensor.

  • SOLUTION: Verify operation of rain sensor and proper wiring. Remove jumper from the sensor terminals. Reprogram the sensor override to enable the sensor (refer to "Programmable Sensor Override" on page 12)


Frozen display, or showing incorrect information:

CAUSE: Power surge

  • SOLUTION: Reset the controller (refer to "Clearing the Controller's Memory/Resetting the Controller" on page 13)


Display shows a station is running but the  icons are flashing:

CAUSE: The sensor is interrupting irrigation, however the station has been programmed to override the sensor

  • SOLUTION: Check the Programmable Sensor Override status (refer to "Programmable Sensor Override" on page 12)


Automatic irrigation does not start at the start time and controller is not in the System Off mode:

CAUSE: AM/PM of time of day not set correctly. AM/PM of start time not set correctly. Start Time is disabled (set for Off). Batteries are dead. Controller is not receiving AC power

(if using a transformer)

  • SOLUTION: Correct AM/PM of time of day. Correct AM/PM of start time. Refer to "Setting the Program Start Time(s)" on p 8. Replace batteries. Check AC power connections


Operating Specs:

  • Station Run Times: 0 to 4 hours in 1-minute increments      

  • 3 Independent Watering Programs      

  • Start Times: 4 per day per program for up to 12 daily starts     

  • Watering Schedule: 365-day calendar, interval watering, odd/even watering 

  • AM/PM, 24-hour clock      

  • Simple manual operation      

  • Sensor override by station     

  •  Programmable rain delay (1 to 7 days)      

  • Seasonal adjustment (10% to 150%)      

  • Sensor bypass switch      

  • XCH-x00 and XCHM-x00 for outdoor use •     Sea level to 2000 m at 0-50°C


Electrical Specs:

  • Electronic short circuit protection      

  • Six AA (1.5 V) alkaline batteries required      

  • Non-volatile memory for program data      

  • Model XCH-x00 has an IP2X Rating      

  • Clean only with a cloth dampened with mild soap and water


Further troubleshooting is handled by the manufacturer at their request. 


Here is contact information for Hunter Industries:


1940 Diamond Street

San Marcos, CA 92078

Tel: (1) 760-744-5240

Fax: (1) 760-744-7461


For technical support and Hydrawise software troubleshooting and support:

(1) 760-591-7383

http://www.hunterindustries.com/contact-us


***When reaching out to the manufacturer, please write down the agents name and let us know what they determined! 


Hydro-Rain

AC

Hydro-Rain Bhyve Pro Wi-Fi Controller SKU 9026


8 zone unit: 

  • SKU 9028 

  • VPN 04080L

  • MFR Part HRC-400WF-08

16 zone unit: 

  • SKU 9027 

  • VPN 04082

  • MFR Part HRC-400WF-16


Manual: https://stc.dripdepot.com/files/9026/9026-hrc_400_gen_2_manual.pdf 


General Q&A: https://hydrorain.com/knowledgebase/ 


One or more valves do not turn on

  1. Faulty solenoid connection 

  2. Wire damaged or severed 

  3. Flow control stem screwed down, shutting valve off 

  4. Programming is incorrect


Stations turn on when they are not supposed to

  1. Water pressure is too high 

  2. More than one start time is programmed 

  3. AM/PM is incorrect 


One station is stuck on and will not shut off

  1. Faulty valve 

  2. Particles of dirt or debris stuck in valve 

  3. Valve diaphragm faulty


All valves do not turn on 

  1. Transformer defective or not connected 

  2. Programming is incorrect


Controller will not power up

  1. Transformer not plugged into a working outlet


Valves continue to turn on and off when they are not programmed

  1. More than one start time is programmed with overlapping schedules 

  2. Excessive pressure


Display says Fault and flashes a zone number 

  1. Short in the wire 

  2. Short in the solenoid



For Hydro-Rain Technical Support and Product Questions:

https://hydrorain.com/support/ 

Toll Free 888-493-7672

Phone 801-299-5550

Fax 801-203-1179


***When reaching out to the manufacturer, please write down the agents name and let us know what they determined! 

Bhyve Indoor Wi-Fi Controller SKU13226


4 zone unit: 

  • SKU 13230

  • VPN 57915

  • MFR Part 57915

8 zone unit: 

  • SKU 13227

  • VPN 57925

  • MFR Part 57925


Manual: https://stc.dripdepot.com/files/13226/13226-Bhyve%20Indoor%20WiFi%20Controller%20manual.pdf 


LED Codes: https://hydrorain.com/knowledgebase/hrc-410-led-codes/ 


General Q&A: https://hydrorain.com/knowledgebase/ 


For Hydro-Rain Technical Support and Product Questions:

https://hydrorain.com/support/ 

Toll Free 888-493-7672

Phone 801-299-5550

Fax 801-203-1179


***When reaching out to the manufacturer, please write down the agents name and let us know what they determined!

Bhyve Smart Sprinkler Controller by Orbit SKU15308


6 zone unit: 

  • SKU 15309

  • VPN 57946

  • MFR Part 57946

12 zone unit: 

  • SKU 15313

  • VPN 57950

  • MFR Part 57950


Manual: https://stc.dripdepot.com/files/15308/15308-Orbit%20BHyve%20Controller%20Manual.pdf 


General Q&A: https://hydrorain.com/knowledgebase/ 


For Hydro-Rain Technical Support and Product Questions:

https://hydrorain.com/support/ 

Toll Free 888-493-7672

Phone 801-299-5550

Fax 801-203-1179


***When reaching out to the manufacturer, please write down the agents name and let us know what they determined!

B-hyve XR Smart Indoor/Outdoor Sprinkler Controller SKU18865


8 zone unit: 

  • SKU18866

  • VPN 57985

  • MFR Part 57985 

16 zone unit: 

  • SKU 18869

  • VPN 57995

  • MFR Part 57995


Manual: https://images.thdstatic.com/catalog/pdfImages/0f/0f82cfab-7493-4ff2-a786-b6c560315e5b.pdf 


Troubleshooting and Q&A: https://support.orbitonline.com/en_us/search?q=xr 


General Q&A: https://hydrorain.com/knowledgebase/ 


For Hydro-Rain Technical Support and Product Questions:

https://hydrorain.com/support/ 

Toll Free 888-493-7672

Phone 801-299-5550

Fax 801-203-1179


***When reaching out to the manufacturer, please write down the agents name and let us know what they determined!

DC

Hydro-Rain HRC 990 DC Controller SKU10477

  • VPN 04020

  • MFR Part HRC-990-04-MS


Manual: https://stc.dripdepot.com/files/10476/10476-HRC%20990.pdf 


General Q&A: https://hydrorain.com/knowledgebase/ 


One or more stations do not turn on:

1. Make sure programming is correct.

2. Make sure programming is not in OFF or Rain Delay mode.

3. Remove jack, clean debris, re-plug jack.

4. Clean debris from solenoid.

5. Replace batteries.

6. Replace solenoid.


Stations turn on when they are not supposed to:

1. Reduce water pressure.

2. Check programming to make sure start times are correct. Check A and B programs and start times 1-4.


One station is stuck on and will not shut off:

1. Make sure jack is plugged in.

2. Replace valve.

3. Clean any particles of dirt or debris stuck in valve or solenoid. 

4. Replace valve diaphragm. 

5. Replace solenoid.


All stations do not turn on:

1. Make sure programming is not in OFF or Rain Delay mode.

2. Lack of power due to depleted batteries or faulty solar panel (optional).

3. Programming is incorrect. 


HRC 990 will not power up: 

1. Make sure batteries are installed correctly. 

2. Replace batteries.


Stations continue to turn on and off when they are not programmed to: 

1. Make sure one start time is programmed with no overlapping schedules.

2. Turn down water pressure. 

3. Check A and B programs and start times 1-4.


For Hydro-Rain Technical Support and Product Questions:

https://hydrorain.com/support/ 

Toll Free 888-493-7672

Phone 801-299-5550

Fax 801-203-1179


***When reaching out to the manufacturer, please write down the agents name and let us know what they determined!


Irritrol

AC

Irritrol Rain Dial-R Series Controller SKU4437


6 station unit:

  • SKU 4438

  • VPN A-RD600-EXT

  • MFR Part RD600-EXT

9 station unit:

  • SKU 4439

  • VPN A-RD900-EXT

  • MFR Part RD900-EXT

12 station unit:

  • SKU 4440

  • VPN A-RD1200-EXT

  • MFR Part RD1200-EXT


Manual: https://stc.dripdepot.com/files/4437/irritrol-rain-dial-r-series-211.pdf 

Quick Reference: https://stc.dripdepot.com/files/4437/irritrol-rain-dial-r-series-212.pdf 


Some valves do not operate:

CAUSE: Possible defective solenoid and/or loose wire connection.

  • SOLUTION: Test and replace solenoid. Secure wire connections. Check for connection continuity.


No valves operate:

CAUSE: Function Switch in OFF position

  • SOLUTION: Set switch to Run or Manual position

  • CAUSE: Deflective valve solenoid

  • SOLUTION: Test and replace valve solenoid

CAUSE: Loose wire connection

  • SOLUTION: Secure wire connections (especially the common wire or “VC” connection)

CAUSE: Skip Days incorrectly set

  • SOLUTION: Check and reprogram Skip Days schedule option

CAUSE: Start Times set to OFF

  • SOLUTION: Reset Start Times

CAUSE: Rain Delay active

  • SOLUTION: Turn off Rain Delay


Watering at wrong times:

CAUSE: Current Time of day incorrectly set

  • SOLUTION: Reset to current time (correct AM or PM)


Blank display:

CAUSE:  No power

  • SOLUTION: Check circuit breaker panel, wiring connections, transformer and 2A fuse


Program won’t display:

CAUSE: Wrong Function switch setting

  • SOLUTION: Place Function switch in the Run position

CAUSE: Controller is currently in a watering cycle

  • SOLUTION: Check or change program with Function switch in Set Programs


Incorrect display (after a power outage or being unplugged):

CAUSE: Battery is weak, dead or not installed

  • SOLUTION: Remove AC power and battery for one minute. Install/replace battery and restore power


Watering on wrong day:

CAUSE: Watering day schedule not set correctly

  • SOLUTION: Reset Program watering day schedule (p.22 of manual)


Current time is wrong and flashing:

CAUSE: Power outage occurred without battery backup

  • SOLUTION: Install/replace battery and reset time


Display is flashing.“FUS” and station number are shown:

CAUSE: Excessive current load due to shorted wire or defective solenoid

  • SOLUTION: Check wiring and splices for short circuit. Replace defective solenoid


Valve will not turn off (with Function switch in the OFF position)

CAUSE: Valve malfunction or manual On (bleed) mechanism open

  • SOLUTION: Carefully turn solenoid or manual bleed screw if present, clockwise to close and shut off valve. Repair/replace valve as necessary


Irritrol Contact Info:

toll-free at 1-800-634-TURF (8873), Monday through Friday, 7:30 AM to 4:00 PM (Pacific)

www.irritrol.com 


***When reaching out to the manufacturer, please write down the agents name and let us know what they determined!

Irritrol Rain Dial-R Series Indoor Controller SKU14298

  • VPN RD1200-INT-R

  • MFR Part RD1200-INT-R


Manual: https://stc.dripdepot.com/files/4437/irritrol-rain-dial-r-series-211.pdf

Quick Manual: https://stc.dripdepot.com/files/14297/14297-RainDial-R%20Manual.pdf 


Some valves do not operate:

CAUSE: Possible defective solenoid and/or loose wire connection.

  • SOLUTION: Test and replace solenoid. Secure wire connections. Check for connection continuity.


No valves operate:

CAUSE: Function Switch in OFF position.

  • SOLUTION: Set switch to Run or Manual position.

CAUSE: Deflective valve solenoid.

  • SOLUTION: Test and replace valve solenoid.

CAUSE: Loose wire connection.

  • SOLUTION: Secure wire connections (especially the common wire or “VC” connection).

CAUSE: Skip Days incorrectly set.

  • SOLUTION: Check and reprogram Skip Days schedule option.

CAUSE: Start Times set to OFF

  • SOLUTION: Reset Start Times

CAUSE: Rain Delay active

  • SOLUTION: Turn off Rain Delay


Watering at wrong times:

CAUSE: Current Time of day incorrectly set.

  • SOLUTION: Reset to current time (correct AM or PM).


Blank display:

CAUSE:  No power

  • SOLUTION: Check circuit breaker panel, wiring connections, transformer and 2A fuse


Program won’t display:

CAUSE: Wrong Function switch setting.

  • SOLUTION: Place Function switch in the Run position.

CAUSE: Controller is currently in a watering cycle.

  • SOLUTION: Check or change program with Function switch in Set Programs.


Incorrect display (after a power outage or being unplugged):

CAUSE: Battery is weak, dead or not installed.

  • SOLUTION: Remove AC power and battery for one minute. Install/replace battery and restore power.


Watering on wrong day:

CAUSE: Watering day schedule not set correctly.

  • SOLUTION: Reset Program watering day schedule (p.22 of manual).


Current time is wrong and flashing:

CAUSE: Power outage occurred without battery backup

  • SOLUTION: Install/replace battery and reset time.


Display is flashing.“FUS” and station number are shown:

CAUSE: Excessive current load due to shorted wire or defective solenoid.

  • SOLUTION: Check wiring and splices for short circuit. Replace defective solenoid.


Valve will not turn off (with Function switch in the OFF position):

CAUSE: Valve malfunction or manual On (bleed) mechanism open.

  • SOLUTION: Carefully turn solenoid or manual bleed screw if present, clockwise to close and shut off valve. Repair/replace valve as necessary.


Irritrol Contact Info:

toll-free at 1-800-634-TURF (8873), Monday through Friday, 7:30 AM to 4:00 PM (Pacific).

www.irritrol.com 


***When reaching out to the manufacturer, please write down the agents name and let us know what they determined!


Irritrol KD2 Outdoor Series SKU4432


4 station unit (DISCONTINUED):

  • SKU 4433

  • VPN A-KD400-EXT

  • MFR Part KD400-EXT

6 station unit:

  • SKU 4434

  • VPN A-KD600-EXT

  • MFR Part KD600-EXT

9 station unit:

  • SKU 4435

  • VPN A-KD900-EXT

  • MFR Part KD900-EXT


Manual: https://stc.dripdepot.com/files/4432/4432-KD2%20User%20Guide.pdf 

Quick Reference: https://stc.dripdepot.com/files/4432/4432-KD2%20Quick%20Reference%20Guide.pdf 


Display is blank and controller does not operate:  

CAUSE: Power is disconnected

  • PROBLEM: Check transformer connections (indoor models). Check the AC service panel for a tripped circuit breaker or GFI and reset.


Valve does not turn on:

CAUSE: Faulty control valve wire connections. 

  • SOLUTION: Check the wire connections at control valve and controller.

CAUSE: Sensor switch in Active position without a sensor or jumper installed.

  • SOLUTION: Set sensor switch to Bypass position or add jumper to sensor terminals.

CAUSE: No station run time duration set

  • SOLUTION: Check station run times. See page 12.


Watering program(s) start at unexpected times: 

CAUSE: Watering program schedules have overlapping start times.

  • SOLUTION: Check program start time schedules. Shorten station run times and/or space start times farther apart.

CAUSE: Water Budget setting over 100% can cause delayed start times.

  • SOLUTION: Check Water Budget and decrease adjustment % factor as necessary


Controller not watering on the selected active day:

CAUSE: Rain Delay is active. 

  • SOLUTION: Check if Rain Delay is set.

CAUSE: Interval or Odd/Even Mode.

  • SOLUTION: Check if Interval or Odd/Even mode is selected and see if the selected day falls within the Odd, Even or falls between the interval watering schedule.


Irritrol Contact Info:

toll-free at 1-800-634-TURF (8873), Monday through Friday, 7:30 AM to 4:00 PM (Pacific).

www.irritrol.com 


***When reaching out to the manufacturer, please write down the agent's name and let us know what they determined!

Irritrol Total Control Series SKU 4477 


6 station unit:

  • SKU 4478

  • VPN A-TC-6EX-R

  • MFR Part TC-6EX-R

9 station unit:

  • SKU 13463

  • VPN A-TC-9EX-R

  • MFR Part A-TC-9EX-R

12 station unit:

  • SKU 4479

  • VPN A-TC-12EX-R

  • MFR Part TC-12EX-R    

24 station unit:

  • SKU 14541

  • VPN A-TC-24EX-R

  • MFR Part A-TC-24EX-R


Manual: https://stc.dripdepot.com/files/4477/irritrol-total-control-series-228.pdf 


All valves will not turn on automatically:

1. Verify program: station time, watering start times, watering days schedule, current time, current day, water budget and rain delay

2. Check valve common wire for proper connection. 

3. Check for a shorted station; refer to 

4. “How the electronic circuit breaker works” on page 5. 

5. Ensure rain sensor (if installed) is properly connected and functioning properly. If rain sensor is not installed, ensure the SENSOR SWITCH is in BYPASS position. 

6. Check fuse, replace if necessary. See p. 27 of manual.


Cannot program:

1. Disconnect power to controller for 1 minute. Reconnect power and reprogram. 

2. Install fresh 9-volt alkaline battery. 

3. Verify that all 16 start times are not in use by other programs. 


Controller skips a cycle:

1. Verify watering start times, current time and watering days schedule.


No display:

1. Check power source for tripped circuit breaker. 

2. If program module has been removed, this is a normal battery-saving feature. Turn dial to any position to reactivate display. 

3. Disconnect power to controller for 1 min. Reconnect power and reprogram. 

4. Replace battery 

5. Check fuse, replace if necessary. See p. 27 of manual


Valve stays on:

1. Check station times and water budget.

2. Check for Manual mode; place dial in Run position. 

3. Disconnect valve wire. If still on, valve malfunction is indicated. 

4. Check for manual bleed closure at valve.


Valve will not turn on:

1 . Ensure dial is not in Rain/Off position or Rain Delay mode active. 

2. Verify program: station time, watering start times, watering days schedule, current time, current day and water budget. 

3. Make sure common wire and valve wire are correctly connected. 

4. Check for a shorted station, refer to page 

5. 5. If using sensor, check sensor. 

6. Check for blown fuse. Replace if necessary. See page 27 for fuse replacement information.


“Short” or “Master Valve” is displayed:

1. See “How the Electronic Circuit Breaker Works” on page 5 for troubleshooting information


Waters too often:

1. Too many program start times set. Check each program to determine the number of start times assigned and remove as necessary


Irritrol Contact Info:

toll-free at 1-800-634-TURF (8873), Monday through Friday, 7:30 AM to 4:00 PM (Pacific).

www.irritrol.com 


***When reaching out to the manufacturer, please write down the agent's name and let us know what they determined!


K-Rain

AC

K-Rain Pro EX 2.0 Wi-Fi Enabled Controller SKU8631


Indoor unit:

  • SKU 8632

  • VPN 3202ID-WIFI-KIT

  • MFR Part 3202ID-WIFI-KIT

Outdoor unit:

  • SKU 8633

  • VPN 3202-WIFI-KIT

  • MFR Part 3202-WIFI-KIT


Manual: https://stc.dripdepot.com/files/8631/8631-07-16_PROEX_WiFi_instrguidecrop.pdf 

Quick guide: https://stc.dripdepot.com/files/8631/8631-Pro%20EX%202.0%20WiFi%20Hub%20Quick%20Start%20Guide.pdf 

Remote manual: https://stc.dripdepot.com/files/8631/8631-Pro%20EX%202.0%20Remote%20Manual-English.pdf 


Program does not come on automatically:

CAUSE: Dial set to the OFF position

  •  SOLUTION: Set dial to AUTO

 CAUSE: No Start Time

  •  SOLUTION: Turn the dial to PROGRAM DISPLAY and check program for start time(s). If missing turn dial to SET PROGRAM START TIMES and enter a start time(s) if needed (page 5 of manual)

CAUSE: Permanent Day Off Feature is Active

  •  SOLUTION: Change permanent day programming if needed (page 14)

CAUSE: No Primary AC Power

  •  SOLUTION: Restore primary AC power

CAUSE: Today may not be a Scheduled Watering Day

  •  SOLUTION: Turn the dial to PROGRAM DISPLAY and check program Watering Day(s). If missing turn the dial to SET WATERING DAYS and enter watering day(s) if needed (page 6)

CAUSE: Active or Faulty Rain Sensor

  •  SOLUTION: Check LCD Display for BYPASSED or SENSOR. Set Rain Sensor Switch to the Bypassed position


Display shows a station in operation but no watering occurs:

CAUSE: No Primary AC Power

  • SOLUTION: Restore primary AC power

CAUSE: An Open Circuit in the Valve Solenoid or Wiring has disabled the station (Open Circuit Feature has been disabled – page 12 of manual)

  • SOLUTION: Locate and repair Turning ON the Open Circuit Feature will prevent station operation when the valve solenoid or wiring has disabled the station (page 12 of manual)

CAUSE: Rain Sensor is Active and preventing watering

  • SOLUTION: If a recent rain event has occurred then no action is required. Place Rain Sensor Switch in the BY PASSED position to resume operation. If watering does not resume the Rain Sensor is not operating properly

CAUSE: Sensor Jumper is missing

  • SOLUTION: Replace Jumper


Station(s) does not come on:

CAUSE: No Station Run Time has been set

  • SOLUTION: Turn the Dial to SET STATION RUN TIMES and check program station for run time

CAUSE: A SHORT or OPEN circuit has disabled station operation

  • SOLUTION: Locate and repair SHORT/ OPEN circuit. Error Tone, LED and Display will flash showing affected station(s). To temporarily clear the alarm, turn Dial to OFF position briefly and return Dial to AUTO. Controller will auto reset after repair has been performed


Display is partially or completely blank:

CAUSE: Loss of primary AC power

  • SOLUTION: Check for properly installed electrical installation Check for tripped electrical Breakers or fuses

CAUSE: An electrical surge or strike has damaged the electronics

  •  SOLUTION: Perform a controller RESET. If no permanent damage occurred the controller will accept programing commands and function normally


Station(s) repeat operation:

CAUSE: More than one (1) start time has been programmed

  • SOLUTION: Turn the dial to PROGRAM DISPLAY and check program(s) for additional start time(s). If unwanted start times are present turn dial to SET PROGRAM START TIMES and remove (page 5)

CAUSE: The programs could be stacked

  • SOLUTION: Programs stack when another program start time occurs while another program is still running. Check all programs (A, B and C) and start times (4 per each program)


K-Rain Manufacturing Corp 

ATTN: WARRANTY 1640 Australian Avenue Riviera Beach, FL 33404 

(561) 844-1002 

(561) 842-9493 FAX 

(800) 735-7246 / www.krain.com 


***When reaching out to the manufacturer, please write down the agent's name and let us know what they determined!

K-Rain RPS 46 Mini Controller SKU 7549

  • VPN 3506

  • MFR Part 3506


Manual: https://stc.dripdepot.com/files/7548/7548-RPS46%20Operation%20Manual-English.pdf 

Brochure: https://stc.dripdepot.com/files/7548/7548-RPS46%20Product%20Brochure.pdf 


No Display:

CAUSE: Faulty transformer

  • SOLUTION: Check fuse. Check field wiring. 

CAUSE: Fuse blown

  • SOLUTION: check transformer


Single station not working:

CAUSE: faulty solenoid coil

  • SOLUTION: Swap faulty station wire on controller terminal block with known working station wire. If the faulty valve still does not work on the known working connection then the solenoid coil is faulty. The panel may need to be repaired.


Fuse blows: 

CAUSE: Incorrect wiring or bad wiring connection.

  • SOLUTION: Check wiring and connections.


No automatic start:

CAUSE: Incorrect programming or blown fuse.

  • SOLUTION: If unit works manually check programming. Check fuse and field wiring.


Buttons on keypad not responding:  

CAUSE: Short on keypad or programming not correct.

  • SOLUTION: Check instruction book to ensure programming correct. If keypad still not responding return panel to supplier or manufacturer.


System coming on at random: 

CAUSE: Too many start times entered on automatic programs.

  • SOLUTION: Check number of start times entered on each program. If programming is correct return panel to supplier or manufacturer.


More than one station coming on at once: 

CAUSE: Damaged main output driver chip.

  • SOLUTION: Check wiring and swap faulty station wire(s) on controller terminal block with known working station wire. If the same outputs are still locked on, return panel to supplier or manufacturer.


Pump start chattering:

CAUSE: Faulty relay or pump contactor.

  • SOLUTION: Electrician to check voltage on pump relay or contactor.


K-Rain Manufacturing Corp. 

ATTN: WARRANTY 1640 Australian Avenue Riviera Beach, FL 33404 

(561) 844-1002 

(561) 842-9493 FAX 

(800) 735-7246 / www.krain.com 


***When reaching out to the manufacturer, please write down the agent's name and let us know what they determined!

DC

K-Rain BL-KR Battery Powered Bluetooth Controller SKU 6950

***No current troubleshooting guide on this controller per K-Rain 11/08/22


1 station unit:

  • SKU 6951

  • VPN BL-KR1

  • MFR Part BL-KR1

2 station unit:

  • SKU 6952

  • VPN BL-KR2

  • MFR Part BL-KR2

4 station unit:

  • SKU 6953

  • VPN BL-KR4

  • MFR Part BL-KR4

6 station unit:

  • SKU 6954

  • VPN BL-KR6

  • MFR Part BL-KR6


Per K-Rain, please forward troubleshooting requests for this controller to K-Rain. There is not current troubleshooting available for this controller. 


Instructions: https://stc.dripdepot.com/files/6950/6950-07-15_BL-KR_InstructionManual_HRcrop.pdf 

Spec Sheet: https://stc.dripdepot.com/files/6950/6950-BL-KR%20Specification%20Sheet.pdf 

Compatible Devices: https://stc.dripdepot.com/files/6950/6950-10-15_BL-KR_CompatibleDevices-crop.pdf 


K-Rain Manufacturing Corp 

ATTN: WARRANTY 1640 Australian Avenue Riviera Beach, FL 33404 

(561) 844-1002 

(561) 842-9493 FAX 

(800) 735-7246 / www.krain.com 


***When reaching out to the manufacturer, please write down the agent's name and let us know what they determined!


RainBird

AC

 RainBird ESP-TM2 Controller SKU 9720 


4 station unit:

  • SKU 9721

  • VPN ESP-TM2-4

  • MFR Part ESP-TM2-4

6 station unit:

  • SKU 9723

  • VPN ESP-TM2-6

  • MFR Part ESP-TM6

8 station unit:

  • SKU 9724

  • VPN ESP-TM2-8

  • MFR Part ESP-TM2-8


Manual:https://stc.dripdepot.com/files/9720/9720-man_ESP-TM2_en.pdf 

Tech Sheet: https://stc.dripdepot.com/files/9720/9720-ts_ESP-TM2_en.pdf 

Brochure: https://stc.dripdepot.com/files/9720/9720-bro_ESP-TM2-SellSheet_en.pdf 


Watering icon on the display is flashing, but the system is not watering:

CAUSE: Water supply issue

  • SOLUTION: Verify there is no disruption to the main water line and that all other water supply lines are open and functioning.

CAUSE: Wiring is loose, not properly connected or damaged. 

  • SOLUTION: Check that wiring is securely connected at the controller and in the field. Check for damage and replace if necessary. Check wiring connections and replace with watertight splice connectors if needed.


Automatic and/or Manual Watering will not start:

CAUSE: Connected rain sensor may be activated

  • SOLUTION: Let the rain sensor dry out or else disconnect it from the controller terminal block and replace it with a jumper wire connecting the two SENS terminals. 

CAUSE: Jumper wire connecting the two SENS terminals may be missing or damaged.

  • SOLUTION:Jumper the two SENS terminals on the controller terminal block by connecting them with a short length of 14 to 18 gauge wire. 

CAUSE: Solenoid or master valve is shorted.

  • SOLUTION: Confirm short message on the display. Correct the issue in the wiring. Clear the message by testing watering at the shorted valve or by pressing the right arrow button.


Excessive watering:

CAUSE: Programs may have multiple start times that were set unintentionally

  • SOLUTION: Programs (A, B or C) only require a single start time in order to run. Separate start times are not required for each valve.


Display is blank:

CAUSE: Power not reaching the controller.

  • SOLUTION: Verify the main AC power supply is securely plugged in or connected and working properly. Verify the orange power supply wires are connected to the controller “24 VAC” terminals.


Display is frozen and controller will not accept programming:

CAUSE: An electrical surge may have interfered with the controller’s electronics.

  • SOLUTION: Unplug the controller for 2 minutes, then plug it back in. If there is no permanent damage, the controller should accept programming and resume normal operation. If not, Press and release the RESET button.


 www.rainbird.com/esptm2 

Call Rain Bird toll free Technical Support at 1-800-724-6247 (USA and Canada only)


***When reaching out to the manufacturer, please write down the agent's name and let us know what they determined!

RainBird ESP4Me Wi-Fi Compatible Irrigation Controller SKU 8531

  • VPN F55410

  • MFR Part ESP-4ME3


Manual: https://stc.dripdepot.com/files/8529/8529-ESP4-ME3%20User%20Manual.pdf 

Quick Guide: https://stc.dripdepot.com/files/8529/8529-ESP4-ME3%20Quick%20Reference%20Guide.pdf 

Tech Specs: https://stc.dripdepot.com/files/8529/8529-ESP4-ME3%20Tech%20Specs.pdf 


***THIS CONTROLLER HAS BUILT IN ERROR MESSAGES - review manual for error message explanations


Display shows a program is active, but system isn’t watering:

CAUSE: Water source not supplying water.

  • SOLUTION: Verify there is no disruption to the main water line and that all other water supply lines are open and functioning properly.

CAUSE: Wiring is loose or not properly connected.

  • SOLUTION: Check that field wiring and master valve or pump start relay wiring is securely connected at the controller and in the field. 

CAUSE: Field wires are corroded or damaged.

  • SOLUTION: Check field wiring for damage and replace if necessary. Check wiring connections and replace with watertight splice connectors if needed. 

CAUSE: Loss of AC power

  • SOLUTION: When there is a power loss and a 9 volt battery is installed, the system does not irrigate but programs show as remaining active.


NO AC message on display:

CAUSE: No Power detected.

  • SOLUTION: Check circuit breaker and that unit is plugged into socket or properly connected to power source.

CAUSE: Controller may be plugged into a GFCI outlet or an outlet that is wired to a GFCI outlet. 

  • SOLUTION: Check power to the outlet or reset the circuit breaker.


It just rained and the alarm light is not illuminated:

CAUSE: This is normal operation. The ESP-ME3 does not consider the interruption of irrigation due to rainfall as an alarm condition.

  • SOLUTION: This is normal operation.


Programmed schedules do not start:

CAUSE: Connected rain sensor may be activated.

  • SOLUTION: Set Rain Sensor to Sensor OFF to ignore the rain sensor. If watering resumes, the sensor is operating properly and no further correction is needed. 

CAUSE: Connected rain sensor may not be operating properly.

  • SOLUTION: Let the rain sensor dry out, or disconnect it from the controller terminal strip and replace it with a jumper wire connecting the two SENS terminals, or set to Sensor OFF.

CAUSE: If no rain sensor is connected, the jumper wire connecting the two SENS terminals on the terminal strip may be missing or damaged. 

  • SOLUTION: Move dial position to Weather Sensors and set to Sensor OFF.


Too much irrigation:

CAUSE: Multiple Start Times in the same program.

  • SOLUTION: Separate start times are not required for each valve. A program only requires single start time in order to run all stations in that program.

CAUSE: Multiple programs are running at the same time.

  • SOLUTION: Review programming to assure that the same Station is not active in multiple Programs.

CAUSE: Valve is malfunctioning.

  • SOLUTION: Check to see if the ALARM light on the controller is lit solid, then repair or replace the valve if necessary.

CAUSE: Seasonal Adjust setting is too high.

  • SOLUTION: Set Seasonal Adjust to 100%


Display is blank or frozen, the controller will not accept programming or is operating abnormally:

CAUSE: Power not reaching the controller.

  • SOLUTION: Verify the main AC power supply is securely plugged in or connected and working properly

CAUSE: Controller needs to be reset.

  • SOLUTION: Press the Reset Button. For details see “Reset Button” section.

CAUSE: An electrical surge may have interfered with the controller’s electronics.

  • SOLUTION: Unplug the controller for 2 minutes, then plug it back in. If there is no permanent damage, the controller should accept programming and resume normal operation. 


Automatic error detection indicates a problem by ALARM LED and an error message on display:

CAUSE: Short circuit or overload condition in valve, master valve or pump start relay wiring.

  • SOLUTION: Identify and repair the fault in the wiring. Refer to compatible pump start relays. For details see “Connect Pump Start Relay” section.


LED is flashing or solidly illuminated but I see no message on the LCD:

CAUSE: Dial not in AUTO RUN position.

  • SOLUTION: Turn dial to AUTO RUN position. Push Reset button or power cycle the controller.


 www.rainbird.com/esptm2 

Call Rain Bird toll free Technical Support at 1-800-724-6247 (USA and Canada only)


***When reaching out to the manufacturer, please write down the agent's name and let us know what they determined!


Weathermatic(Signature)

DC

 SoloRain 8014ESR Battery Operated Valve Controller SKU12001 

  • VPN 8014ESR-SO

  • MFR Part 8014ESR


Manual:https://stc.dripdepot.com/files/2100/2100-SoloRain%208014%20Controller%20Manual.pdf 

Technical Specs: https://stc.dripdepot.com/files/2100/2100-Technical%20Specs%20-%208014ESR.pdf 


Valve not operating

CAUSE: debris in valve

  • SOLUTION: clean valve

CAUSE: debris in plunger

  • SOLUTION: See 5.2 of manual for Plunger Cleaning


LCD is not working

CAUSE: dead battery

  • SOLUTION: replace with new battery


Flashing battery symbol appears

CAUSE: signs of depletion

  • SOLUTION: set the dial to ‘Clear’ to clear the display


Solid battery symbol appears

CAUSE: low battery

  • SOLUTION: replace with new battery


RAIN DELAY symbol appears

CAUSE: Rain delay is programmed

  • SOLUTION: check rain delay programming


RAIN DELAY appears (8014SR only)

CAUSE: Sensor has been tripped

  • SOLUTION: adjust sensor settings as desired


Rain Sensor symbol on

CAUSE: Rain sensor is activated or if no rain sensor installed, the jumper is missing

  • SOLUTION: Check to see if jumper is installed if there is no rain sensor


The Weathermatic help desk can be reached :

by telephone at 888-484-3776 or 

by email at support@weathermatic.com or

online at http://suppport.weathermatic.com


***When reaching out to the manufacturer, please write down the agent's name and let us know what they determined!



Toro

AC

Toro Evolution AG Series Controller SKU8585

  • VPN EVO-4AG

  • MFR Part EVO-4AG


Manual: https://stc.dripdepot.com/files/8584/8584-EVO%20AG%20Manual.pdf 

Quick Start Guide: https://stc.dripdepot.com/files/8584/8584-EVO%20AG%20-%20Quick%20Start%20Guide%20.pdf 

Info Sheet: https://stc.dripdepot.com/files/8584/8584-EVO%20AG.pdf 


Programming Tech Support: 

1-877-345-8676 

Tech.Support@toro.com 


***When reaching out to the manufacturer, please write down the agent's name and let us know what they determined!

DC

Toro Tempus Waterproof Battery Powered Wireless Controller SKU19087


1 station unit:

  • SKU 19088

  • VPN Tempus-AG-CT-1

  • MFR Part Tempus-AG-CT-1

2 station unit:

  • SKU 19091

  • VPN Tempus-AG-CT-2

  • MFR Part Tempus-AG-CT-2

6 station unit:

  • SKU 19094

  • VPN Tempus-AG-CT-6

  • MFR Part Tempus-AG-CT-6


Manual: https://stc.dripdepot.com/files/19087/19087-MyTORO-Tempus-AG-PLATFORM-V2-20211103.pdf 

App Manual: https://stc.dripdepot.com/files/19087/19087-MyTORO-Tempus-AG-APP-V1-20211022-1.pdf 


Programming Tech Support: 

1-877-345-8676 

Tech.Support@toro.com 


***When reaching out to the manufacturer, please write down the agent's name and let us know what they determined!