Not sure what happened here, but just noticed a ton of info missing. Unpublishing for now until fixed. -- MG 8/8/23

One or more valves do not turn on

Faulty solenoid connection
Wire damaged or severed
Flow control stem screwed down, shutting valve off
Programming is incorrect

Stations turn on when they are not supposed to

Water pressure is too high
More than one start time is programmed
AM/PM is incorrect

One station is stuck on and will not shut off

Faulty valve
Particles of dirt or debris stuck in valve
Valve diaphragm faulty

All valves do not turn on

Transformer defective or not connected
Programming is incorrect

Controller will not power up

Transformer not plugged into a working outlet

Valves continue to turn on and off when they are not programmed

More than one start time is programmed with overlapping schedules
Excessive pressure

Display says Fault and flashes a zone number

Short in the wire
Short in the solenoid

For Hydro-Rain Technical Support and Product Questions:

Bhyve Indoor WiFi Controller manual.pdf

Toll-Free 888-493-7672

Phone 801-299-5550

Fax 801-203-1179

***When reaching out to the manufacturer, please write down the agent's name and let us know what they determined!

Bhyve Indoor Wi-Fi Controller SKU13226

4 zone unit:

SKU 13230
VPN 57915
MFR Part 57915

8 zone unit:

SKU 13227
VPN 57925
MFR Part 57925

LED Codes: https://hydrorain.com/knowledgebase/hrc-410-led-codes/

For Hydro-Rain Technical Support and Product Questions:

Toll-Free 888-493-7672

Phone 801-299-5550

Fax 801-203-1179

***When reaching out to the manufacturer, please write down the agent's name and let us know what they determined!

Bhyve Smart Sprinkler Controller by Orbit SKU15308

6 zone unit:

SKU 15309
VPN 57946
MFR Part 57946

12 zone unit:

SKU 15313
VPN 57950
MFR Part 57950

Manual: Orbit Bhyve Controller Manual

For Hydro-Rain Technical Support and Product Questions:

Toll-Free 888-493-7672

Phone 801-299-5550

Fax 801-203-1179

***When reaching out to the manufacturer, please write down the agent's name and let us know what they determined!

B-hyve XR Smart Indoor/Outdoor Sprinkler Controller SKU18865

8 zone unit:

SKU18866
VPN 57985
MFR Part 57985

16 zone unit:

SKU 18869
VPN 57995
MFR Part 57995

Manual: B-hyve XR Instruction Manual

Troubleshooting and Q&A: https://support.orbitonline.com/en_us/search?q=xr

For Hydro-Rain Technical Support and Product Questions:

Toll-Free 888-493-7672

Phone 801-299-5550

Fax 801-203-1179

***When reaching out to the manufacturer, please write down the agent's name and let us know what they determined!

DC

Hydro-Rain HRC 990 DC Controller SKU10477

VPN 04020
MFR Part HRC-990-04-MS

Manual: HRC990 Manual

One or more stations do not turn on:

1. Make sure programming is correct.

2. Make sure programming is not in OFF or Rain Delay mode.

3. Remove jack, clean debris, re-plug jack.

4. Clean debris from solenoid.

5. Replace batteries.

6. Replace solenoid.

Stations turn on when they are not supposed to:

1. Reduce water pressure.

2. Check programming to make sure start times are correct. Check A and B programs and start times 1-4.

One station is stuck on and will not shut off:

1. Make sure jack is plugged in.

2. Replace valve.

3. Clean any particles of dirt or debris stuck in valve or solenoid.

4. Replace valve diaphragm.

5. Replace solenoid.

All stations do not turn on:

1. Make sure programming is not in OFF or Rain Delay mode.

2. Lack of power due to depleted batteries or faulty solar panel (optional).

3. Programming is incorrect.

HRC 990 will not power up:

1. Make sure batteries are installed correctly.

2. Replace batteries.

Stations continue to turn on and off when they are not programmed to:

1. Make sure one start time is programmed with no overlapping schedules.

2. Turn down water pressure.

3. Check A and B programs and start times 1-4.

For Hydro-Rain Technical Support and Product Questions:

Toll Free 888-493-7672

Phone 801-299-5550

Fax 801-203-1179

***When reaching out to the manufacturer, please write down the agent's name and let us know what they determined!

Irritrol

AC

Irritrol Rain Dial-R Series Controller SKU4437

6 station unit:

SKU 4438
VPN A-RD600-EXT
MFR Part RD600-EXT

9 station unit:

SKU 4439
VPN A-RD900-EXT
MFR Part RD900-EXT

12 station unit:

SKU 4440
VPN A-RD1200-EXT
MFR Part RD1200-EXT

R Series Manual Pdf

Quick reference guide

Some valves do not operate:

CAUSE: Possible defective solenoid and/or loose wire connection.

SOLUTION: Test and replace the solenoid. Secure wire connections. Check for connection continuity.

No valves operate:

CAUSE: Function Switch in OFF position

SOLUTION: Set switch to Run or Manual position
CAUSE: Deflective valve solenoid
SOLUTION: Test and replace valve solenoid

CAUSE: Loose wire connection

SOLUTION: Secure wire connections (especially the common wire or “VC” connection)

CAUSE: Skip Days incorrectly set

SOLUTION: Check and reprogram Skip Days schedule option

CAUSE: Start Times set to OFF

SOLUTION: Reset Start Times

CAUSE: Rain Delay active

SOLUTION: Turn off Rain Delay

Watering at wrong times:

CAUSE: Current Time of day incorrectly set

SOLUTION: Reset to current time (correct AM or PM)

Blank display:

CAUSE: No power

SOLUTION: Check circuit breaker panel, wiring connections, transformer and 2A fuse

Program won’t display:

CAUSE: Wrong Function switch setting

SOLUTION: Place Function switch in the Run position

CAUSE: Controller is currently in a watering cycle

SOLUTION: Check or change program with Function switch in Set Programs

Incorrect display (after a power outage or being unplugged):

CAUSE: Battery is weak, dead or not installed

SOLUTION: Remove AC power and battery for one minute. Install/replace battery and restore power

Watering on wrong day:

CAUSE: Watering day schedule not set correctly

SOLUTION: Reset Program watering day schedule (p.22 of manual)

Current time is wrong and flashing:

CAUSE: Power outage occurred without battery backup

SOLUTION: Install/replace battery and reset time

Display is flashing.“FUS” and station number are shown:

CAUSE: Excessive current load due to shorted wire or defective solenoid

SOLUTION: Check wiring and splices for short circuit. Replace defective solenoid

Valve will not turn off (with Function switch in the OFF position)

CAUSE: Valve malfunction or manual On (bleed) mechanism open

SOLUTION: Carefully turn solenoid or manual bleed screw if present, clockwise to close and shut off valve. Repair/replace valve as necessary

Irritrol Contact Info:

toll-free at 1-800-634-TURF (8873), Monday through Friday, 7:30 AM to 4:00 PM (Pacific)

Manual: https://www.dripdepot.com/files/4437/irritrol-rain-dial-r-series-211.pdf

***When reaching out to the manufacturer, please write down the agent's name and let us know what they determined!

Irritrol Rain Dial-R Series Indoor Controller SKU14298

VPN RD1200-INT-R
MFR Part RD1200-INT-R

Quick Manual: Rain Dial-R Manual Pdf

Some valves do not operate:

CAUSE: Possible defective solenoid and/or loose wire connection.

SOLUTION: Test and replace solenoid. Secure wire connections. Check for connection continuity.

No valves operate:

CAUSE: Function Switch in OFF position.

SOLUTION: Set switch to Run or Manual position.

CAUSE: Deflective valve solenoid.

SOLUTION: Test and replace valve solenoid.

CAUSE: Loose wire connection.

SOLUTION: Secure wire connections (especially the common wire or “VC” connection).

CAUSE: Skip Days incorrectly set.

SOLUTION: Check and reprogram Skip Days schedule option.

CAUSE: Start Times set to OFF

SOLUTION: Reset Start Times

CAUSE: Rain Delay active

SOLUTION: Turn off Rain Delay

Watering at wrong times:

CAUSE: Current Time of day incorrectly set.

SOLUTION: Reset to current time (correct AM or PM).

Blank display:

CAUSE: No power

SOLUTION: Check circuit breaker panel, wiring connections, transformer and 2A fuse

Program won’t display:

CAUSE: Wrong Function switch setting.

SOLUTION: Place Function switch in the Run position.

CAUSE: Controller is currently in a watering cycle.

SOLUTION: Check or change program with Function switch in Set Programs.

Incorrect display (after a power outage or being unplugged):

CAUSE: Battery is weak, dead or not installed.

SOLUTION: Remove AC power and battery for one minute. Install/replace battery and restore power.

Watering on wrong day:

CAUSE: Watering day schedule not set correctly.

SOLUTION: Reset Program watering day schedule (p.22 of manual).

Current time is wrong and flashing:

CAUSE: Power outage occurred without battery backup

SOLUTION: Install/replace battery and reset time.

Display is flashing.“FUS” and station number are shown:

CAUSE: Excessive current load due to shorted wire or defective solenoid.

SOLUTION: Check wiring and splices for short circuit. Replace defective solenoid.

Valve will not turn off (with Function switch in the OFF position):

CAUSE: Valve malfunction or manual On (bleed) mechanism open.

SOLUTION: Carefully turn solenoid or manual bleed screw if present, clockwise to close and shut off valve. Repair/replace valve as necessary.

Irritrol Contact Info:

toll-free at 1-800-634-TURF (8873), Monday through Friday, 7:30 AM to 4:00 PM (Pacific).

KDS Quick Reference Guide Pdf

***When reaching out to the manufacturer, please write down the agent's name and let us know what they determined!

Irritrol KD2 Outdoor Series SKU4432

4 station unit:

SKU 4433
VPN A-KD400-EXT
MFR Part KD400-EXT

6 station unit:

SKU 4434
VPN A-KD600-EXT
MFR Part KD600-EXT

9 station unit:

SKU 4435
VPN A-KD900-EXT
MFR Part KD900-EXT

KD2 user guide Pdf

The display is blank and the controller does not operate:

CAUSE: Power is disconnected

PROBLEM: Check transformer connections (indoor models). Check the AC service panel for a tripped circuit breaker or GFI and reset.

The valve does not turn on:

CAUSE: Faulty control valve wire connections.

SOLUTION: Check the wire connections at the control valve and controller.

CAUSE: Sensor switch in Active position without a sensor or jumper installed.

SOLUTION: Set the sensor switch to Bypass position or add a jumper to sensor terminals.

CAUSE: No station run time duration set

SOLUTION: Check station run times. See page 12.

Watering program(s) start at unexpected times:

CAUSE: Watering program schedules have overlapping start times.

SOLUTION: Check program start time schedules. Shorten station run times and/or space start times farther apart.

CAUSE: Water Budget setting over 100% can cause delayed start times.

SOLUTION: Check Water Budget and decrease the adjustment % factor as necessary

Controller not watering on the selected active day:

CAUSE: Rain Delay is active.

SOLUTION: Check if Rain Delay is set.

CAUSE: Interval or Odd/Even Mode.

SOLUTION: Check if Interval or Odd/Even mode is selected and see if the selected day falls within the Odd, Even or falls between the interval watering schedule.

Irritrol Contact Info:

toll-free at 1-800-634-TURF (8873), Monday through Friday, 7:30 AM to 4:00 PM (Pacific).

***When reaching out to the manufacturer, please write down the agent's name and let us know what they determined!

Irritrol Total Control Series SKU 4477

6 station unit:

SKU 4478
VPN A-TC-6EX-R
MFR Part TC-6EX-R

9 station unit:

SKU 13463
VPN A-TC-9EX-R
MFR Part A-TC-9EX-R

12 station unit:

SKU 4479
VPN A-TC-12EX-R
MFR Part TC-12EX-R

24-station unit:

SKU 14541
VPN A-TC-24EX-R
MFR Part A-TC-24EX-R

Total Control Manual Pdf

All valves will not turn on automatically:

1. Verify program: station time, watering start times, watering days schedule, current time, current day, water budget, and rain delay

2. Check valve common wire for proper connection.

3. Check for a shorted station; refer to

4. “How the electronic circuit breaker works” on page 5.

5. Ensure the rain sensor (if installed) is properly connected and functioning properly. If the rain sensor is not installed, ensure the SENSOR SWITCH is in the BYPASS position.

6. Check the fuse, and replace if necessary. See p. 27 of the manual.

Cannot program:

1. Disconnect power to controller for 1 minute. Reconnect power and reprogram.

2. Install fresh 9-volt alkaline battery.

3. Verify that all 16 start times are not in use by other programs.

Controller skips a cycle:

1. Verify watering start times, current time and watering days schedule.

No display:

1. Check power source for tripped circuit breaker.

2. If program module has been removed, this is a normal battery-saving feature. Turn dial to any position to reactivate display.

3. Disconnect power to controller for 1 min. Reconnect power and reprogram.

4. Replace battery

5. Check fuse, replace if necessary. See p. 27 of manual

Valve stays on:

1. Check station times and water budget.

2. Check for Manual mode; place dial in Run position.

3. Disconnect valve wire. If still on, valve malfunction is indicated.

4. Check for manual bleed closure at valve.

Valve will not turn on:

1 . Ensure dial is not in Rain/Off position or Rain Delay mode active.

2. Verify program: station time, watering start times, watering days schedule, current time, current day and water budget.

3. Make sure common wire and valve wire are correctly connected.

4. Check for a shorted station, refer to page

5. 5. If using sensor, check sensor.

6. Check for blown fuse. Replace if necessary. See page 27 for fuse replacement information.

“Short” or “Master Valve” is displayed:

1. See “How the Electronic Circuit Breaker Works” on page 5 for troubleshooting information

Waters too often:

1. Too many program start times set. Check each program to determine the number of start times assigned and remove as necessary

Irritrol Contact Info:

toll-free at 1-800-634-TURF (8873), Monday through Friday, 7:30 AM to 4:00 PM (Pacific).