If you believe your package has been misdelivered or lost please submit a ticket to our helpdesk so our helpful agents can investigate this matter further ...

There are multiple ways to track your package: 1. You may track your order directly from our shipping confirmation email. If you did not receive a shippi...

The three major factors that influence the shipping cost are: 1. The distance the package travels to you, based on your location. Our shipping location ...

Drop-ship orders ship directly from the manufacturer. Because of this, the shipping confirmation email will not reflect a tracking number. For tracking inf...

Congrats on qualifying for free shipping! If your order was placed before 2 PM (PST) your order will be packed and shipped today.  Please note: The day ...

If you are located in Hawaii, Alaska, Puerto Rico or Guam we apologize, we are unable to offer free shipping to those locations at this time.  (FedEx Gr...

If you're concerned about the status of your delivery, we're here to help! If your shipment has been marked as 'delivered' by the carrie...